All Stories

How to build a customer advisory board

Regardless of where you are in your product journey, it is impreative that you constitute a customer advisory board who can share perspectives into their business challenges so that you...

Product Metrics for Discovery Activities

Most companies today compile a set of metrics for their product teams to regularly report on to the company management. This includes a variety of product performance metrics(usage frequency, churn...

Two tips to incorporate the voice of the customer in your story grooming/sprint planning

Constantly talking to your users about their business problems and incorporating those solutions is key to the success off your product and company. There are many ways to incorporate the...

Our favorite(top?) SRE talks

Over the years there have been a bunch of great talks on site reliability and incident response. Below are a few we thought stood out(in no specific order) and is...

Learning from Incidents - what to do after you write a postmortem?

For folks who’ve made post mortems more meaningful at your company, it is important that you spread that learning around. A lot of companies have teams that do postmortems really...